December 27, 2014 at 11:00 am On Sunday the twenty first Autozone was using a large flash sale on oil. $1 for each quart of Castrol SynBlend with free shipping. I bought a quantity of 12. I didn’t wish to be too greedy.;) I acquired conformation of my order a brief time following by using email. 3 times later I get yourself a observe from Paypal that my get has been canceled by vendor. No notification from Autozone and no purpose why. I named client service to discover what the issue was. From that point on it was a nightmare. Phone dropped off various times in advance of I could even get to anyone. The moment I was in the position to get to a shopper agent I had been explained to SORRY however, you’re SOL considering the fact that They are really away from stock. Away from Inventory ON OIL??? The community Autozone had precisely the same oil on the shelves but I wasn't allowed to pick it up domestically. I questioned to talk to some supervisor and yet again the decision was dropped. I known as yet again and asked promptly to speak to the supervisor and was transferred to another particular person.
April 28, 2015 at eleven:42 am nicely i are Operating at autozone 2929 01/21/14-04/22/15 or so months thats in endicott ny it has been certainly one of my worse locations in the world to operate the one reason i stayed is for my son i’m one dad any how nicely feeling i worked there i have had a supervisor James brunick grab my wrist pin me driving their counters and would not let me shift, the outlet time he was screaming at me as loud as he could however out the store it took a employee Daniel hextor three three times to yell at him to halt lastly he did then One more supervisor arrived out her identify is marcia nunn and experienced claimed to me in order to Enable u know when eric button is not in The shop James Brunick is acting super,And that i did reply you may have that suitable performing thats a sensible choice of words and phrases.I had been under so much confusion in no way been taken care of in that manner at a company,well definitely only been in construction all my lifetime.i have spoke with my store supervisor Eric button about the issue properly practically nothing transpired time went on i didn’t find out about company individuals don’t need to sound like huge dummy but like I reported I’ve labored in design all my everyday living,subsequent I've this personnel Alfred latessa six’four/ 345 lbs engaged on Placing rotors absent i questioned him would you prefer some assistance Alfred latessa had mentioned to me Fuck u an flinched along with his overall body movement I reported sir you are able to’t speak with me like that, then he claims what the Fuck you gonna do, my shop manager Eric button was close to twenty feet if that ,I mentioned to him Eric button you might want to check with Alfred latessa,Eric button seems to be more than at him suggests Al knock it off , I walked away contemplating what is going to transpire close to me.all the things you go through listed here has two side a lot more info although not much for typing lol then its time for me to go house change over wanting to punch out cell phone rings consumer want element manager todd tells me To participate to him i inform him im completed for working day he tells me you are going to do as i inform you wow This really is nuts.
August 20, 2014 at eight:35 pm The Autozone Keep on Summertime near to Highland has stolen $52.sixty one from me on Monday! I obtained at component that was Improper & I returned it. I used my Debit card. After i returned the idea the lady for the Doing the job the front informed me to rescan my card. I did. Perfectly I didn't are aware that i was assistance to generally be refunded dollars (cash) i waited a few days for my cash to generally be put again on my bank card. Very well that dont transpire. Autozone was handy me the money around the spot.
Some SUV's and trucks have an under hood light-weight that is definitely managed by a mercury swap which senses the extent on the hood. At nighttime appear beneath the vehicle to check for light-weight near the engine bay, to fix this issue switch the light assembly.
I'm a feminine having a truck and couldn’t reach it and didn’t understand how to do it! A courteous shopper arrived out and served me! A thing that virtually took 10 seconds and Andres refused to aid! I will never check out this place all over again! Lousy service and instruction for the store supervisor!
January seventeen, 2016 at 3:35 am I bought a u-joint from a vehicle zone retail store in Dayton Ohio about a calendar year along with a half ago. The aspect includes a lifetime guarantee on it, but a guarantee doesn’t do any excellent if the part is defected to The purpose you have a component to return. Then on top of The point that I had been sold a defected aspect, the defected aspect cost me $2000 in repairs to my transmission.
Now 2 weeks later I get this email declaring that my present card was denied for the reason that I did not mail in my receipt. I called shopper service and that's where I screwed up. I wrongfully assumed that Autozone may well treatment about a customer, The girl that answered the phone, told me that they might be a lot more than delighted to rethink my rebate if I just despatched in each of the points all over again, I explained to her the day had expired for your rebate as well as that Autozone demanded the initial UPC codes, but if all that was lacking was the receipt, I'd that in my file at your home.
This person acted particularly impolite, disrespectful and Talking very abrasively and loudly about telling me to check out Walmart if I didn’t have a receipt. I quite uncomfortable with this type of behavior and question why would an AutoZone employee advise or advise a loyal shopper of Autozone to go to a competitor. For the reason that my condition was presently pressured, this particular person built my working experience even more stress filled and unsettling. The cashier tried to reassure me he could locate the best Lug wrench( he did And that i obtained it beneath diuress due to this other man) I used to be advised his identify was Darvarin (African American male). I contacted the regional Workplace quickly and also to this day…no person has contacted me regarded this incident certainly ignoring my poor experience. I am not a person who complains Until I'm treated with this sort of insensitive and unprofessional actions.
Could 12, 2015 at 4:02 pm I’ve developed up web site in and all-around Autozone my whole daily life. I've a number of relatives and pals that have worked for the company and several who even now do. Over time however, I can’t assist but detect the huge switch more than price. I am able to, nevertheless, pretty Evidently see the challenge with nearly every single shop every time I go to a single. You will discover alot of issues about consumer service..listed here’s why..I’ve read employees (the two managers and regular) speak about inappropriate subjects when serving prospects. I’ve listened to dreadful language spoken and even yelled again and forth between staff and a number of times with prospects. I’ve also, a lot more than nearly anything, observed very lousy cure of staff members by administrators to the place it is apparent there is no personnel appreciation , humiliating them in entrance of consumers and belittling them to As well as in entrance, of other staff.
March fourteen, 2015 at 2:57 pm I used to be not long ago at one particular of one's suppliers off of Ashley phosphate road AnD dorchester rd in Charleston South Carolina. I walked in just to talk to among the list of agent to appear in the back of my motor vehicle to find out if when I push the brake the lights and which I just obtained comes on.
October 14, 2014 at 11:fifty nine am So upset with grand rapids district manager, and payroll Section. 1st off I have been a retail outlet manager for more than 4 years with one among my previous businesses. I had been promised a retailer manager place at Autozone following a year. Then they questioned me to operate the professional department. My district supervisor claimed “if you mature this Division, I can get you your keep manager posture.
severely do you're thinking that they must exchange warranty your battery forever if you only purchased a 2 12 months battery
. I talked to Human methods and they said which i was intending to loose forty hrs as you can rollover just a particular sum. the excuses were being usually not more than enough staff or I cant approve that the district manager is on holidays or he just haven’t had an opportunity to approve or denied dates that I asked for greater than two months. This really is so unfair.
This is a enjoyment to encounter this kind of men and women – she signifies your Firm to the very best specifications. Please Convey my appreciation to her for any occupation well-done. I will make AutoZone a precedence for all my future automotive requires. Jim Justice